B’musings

April 25, 2011

Solution for Quickr/FileNet/XenApp Integration, Earthquakes, and Stuff

Filed under: IBM,Lotus — Mike Burford @ 12:08 pm
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It’s been a couple of months and a somewhat disruptive earthquake since I posted about the problem we had run into with Quickr not being supported in a Citrix/Xenapp environment.

The customer’s offices were in the building next to the collapsed CTV building (as shown on TV), so they are now spread around three offices across the city.  We lost our office as well so things have been a bit more challenging than normal, but we’re all up and running and the project is progressing through design phase.  A definite advance on the status I last reported.

I’ve had a lot of support from IBM’s Lotus team in Australia and they put me in touch with one of the FileNet technical sales guys who came up with a workaround for the Quickr/XenApp issue: IBM Content Collector for Email.  Notes 8.5.3 is going to support XenApp 6 so the users will have the Notes Standard client running under XenApp, Quickr will be running on WebSphere Portal Server, and IBM Content Collector (ICC) will “archive” the required content from the mail files on the Domino server into FileNet.  FileNet Services for Quickr will provide the integration between Quickr and FileNet so in theory we will have access via Quickr to content in FileNet that has been collected both from Quickr entries and email content harvested by ICC.  Users can initiate a search of archived content from within Notes, but it will launch a web interface to display the results from FileNet.  Add Sametime, Traveler, and telephony integration to the mix and it’s a challenging project!

We’re putting together the proof of concept and demo environment this week,  I’m building the two servers for Domino and Quickr on WebSphere Portal Server as I write this.  It’s going to be an interesting week!

As for other news, my mother-in-law lost her house during the Feb earthquake and is now living with us, and my wife and I are now full-time carers of our two and a half year old granddaughter and subsequently feeling a lot older than we should be!  Though I have experienced my first Wiggles concert as a result and that was something not to be forgotten!

And no, the house-load of women is not the reason I’m in my office building servers on a public holiday.  :)

June 14, 2009

Migrated from Domino to Exchange for an iPhone

Filed under: Technology — Mike Burford @ 5:51 pm
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Well, that was a first for me.  A small company – 8 users with Domino and BES on SBS 2003 – had one guy who bought an iPhone and didn’t want the Web access to his mail so the company ditched Domino for Exchange!  One of the other guys from our company did the migration with Exchange and Domino side-by-side on the same server (it went very smoothly, I was quite impressed) and I was called in to migrate BES from Domino to Exchange for the other company members.

They were only using Domino for mail, but all the same, how do you justify a business case for this based on a single user’s desire to use an iPhone?  And you know the real kicker?  The iPhone user is the only one in the office with a Mac, so he’s running a Windows emulator for Outlook!!!

October 15, 2008

I so much prefer BES/BPS on Domino than Exchange

Filed under: BlackBerry,Lotus — Mike Burford @ 1:31 am
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I do quite a bit of BlackBerry Enterprise Server (BES)/BlackBerry Professional Software (BPS) installation and support on both Domino and Exchange.  Generally it works well in both environments – though I have had some really painful MSDE issues – but if I ever do run into problems it is just so much easier to troubleshoot in a Domino environment, particularly with the Domino console reporting.  Sure, there are the text file logs for Exchange (and Domino), but on a busy server it’s not that easy to pick out the data I’m looking for.  And with a Domino based wireless activation when the user is somewhere else in the city/region/country, being able to track the process from the delivery of the etp message through to the mail/PIM population really helps managing the process and the user’s expectations.

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